1. Terms of Use
This section represents a legal document that serves as our Terms of Use and Service level agreement, and it governs the legal terms of our website, https://equartistech.com, sub-domains, and any associated web-based and mobile applications (collectively, Website), as owned and operated by EquariTech Solutions. Capitalized terms, unless otherwise defined, have the meaning specified within the Definitions section below. This Terms of Use, along with our Privacy Policy, and other posted guidelines within this page, collectively Legal Terms, constitute the entire and only agreement between you and EquariTech Solutions, and supersede all other agreements, representations, warranties, and understandings with respect to our Website and the subject matter contained herein. The latest copies of our Legal Terms will be posted on our Website, and you should review all Legal Terms before using our Website and Services. After any revisions to our Legal Terms are posted, you agree to be bound to any such changes to them.
2. Failure to Follow Policies
Failure to fully comply with these terms is grounds for account suspension and/or deactivation. Any accounts and/or servers contained within Equartis Technologies Pvt. Ltd. network must adhere to the above policies. We reserve the right to remove any account without prior notice. Our standard policy is a warning first, and account deactivation the second offense, but no warning is required. Equartis Technologies Pvt. Ltd. reserves the right to deactivate and/or remove any account or website hosted on our servers that contains any content that it deems in its sole discretion to be unacceptable, undesirable, or contraindicated.
3. Definitions
The terms us or we or our or Equartis Technologies Pvt. Ltd. or the Company refer to Equartis Technologies Pvt. Ltd., the owner of the Website. A Visitor is someone who merely browses our Website but has not registered as Member. A Member or a Customer is an individual that has registered with us to use our Service. Our Service represents the collective functionality and features as offered through our Website to our Members. A User is a collective identifier that refers to either a Visitor or a Member. All text, information, graphics, audio, video, and data offered through our Website are collectively known as our Content.
Service Agreement
The following Service Agreement (TOS or Agreement) apply to all services provided by Equartis Technologies Pvt. Ltd. (we, us, our) to you, the customer. By purchasing services from us, you agree to these terms of service.
1. Orders
In order for a Visitor to become a Customer, an order must be submitted via our billing system. During the submission of the order, the visitor is responsible for the accuracy of all the provided information. Errors during the sign-up process due to order information inaccuracy may lead to service activation delays or rejection. You must be over the age of 18 at the time you place your Order. All orders will be scanned for fraud activity and might be held for manual human verification process. You may receive a notice that your order has been rejected in case it fails to pass our Fraud Verification process. In such cases, no order will be accepted, and no service will be activated until the issue is resolved by manual verification. We may or may not make a reasonable effort to contact you via the provided contact information during the order process to verify your order, and it is your responsibility to contact a company representative via Live Chat, Phone, or Email to info@equartistech.com
2. Account Ownership
The personal information submitted during the sign-up process will be stored in the My Details section of the Customer’s client area. The individual or entity listed in this section is considered the account owner. It is the Customer’s responsibility to ensure accurate details are maintained in this section. Customers must keep contact details such as first name, last name, email, and phone up-to-date, and ensure access to the contact email address used for Client Area/Account login username. The company holds no obligation to provide access, data, or services related to the account if the Client cannot access their Client Area/Account due to lost email access or forgotten passwords. In cases of ownership disputes, the account will be locked until the parties agree on a resolution or until the matter is judicially resolved.
3. Payments
Upon submitting an order, an invoice is generated, and no service will be activated until payment is received. Invoices are due immediately upon receipt, and all fees are net of applicable charges. The Customer is responsible for any additional fees or taxes applied by their bank or payment service provider, including currency conversion fees.
All services provided by the company are set on recurring billing, with invoices issued at least 7 days before the service expiration date, except for services explicitly advertised as One-time services. If services set on recurring billing are not explicitly canceled in compliance with the Cancellation and Refunds policy, the Customer will be charged the applicable fee for service renewal based on its billing cycle and regular service price.
If automatic renewal charges fail, and the Customer fails to renew or terminate the service, the company will make additional attempts to charge credit cards. Attempts will be made on the primary credit card first, followed by other cards listed in the Client Area. If unable to charge any listed credit cards, the service will be suspended until payment is submitted by the Customer. The Company bears no responsibility for loss, including files, emails, domains, or lost profits resulting from service suspension or termination due to non-renewal or expired/invalid credit cards.
Any service not categorized as a Shared Hosting Package, Cloud virtual private server, or Dedicated Hosting server is considered an Extra Service and is non-refundable. Additional Terms of Service may apply to some extra services, as outlined in Third-party Services Terms.
Customers acknowledge that service upgrades are initiated through separate orders with stand-alone invoices. Invoices related to service upgrades are due on the same day, and upgrades are performed only after payment submission. If such invoices are not paid by the customer at the time of the order, payment may be automatically processed within 24 hours unless the client requests otherwise.
4. Price Formation and Renewal
The terms Sign-up Price, Initial Price, Promotional Price, and Special Price apply exclusively to the first invoice and the initial term of the service. Renewal Price, Regular Price, and Standard Price are relevant for any subsequent renewal invoices after the initial term expires. Customers understand that special initial prices are applicable only for the first invoice, and regular renewal prices come into effect once the initial term concludes.
Equartis Technologies Pvt. Ltd. determines service prices based on various factors, including but not limited to infrastructure costs, labor costs for services involving human labor, and the prices of third-party services or products directly or indirectly related to Equartis Technologies Pvt. Ltd. A list of services involving human labor is available on our Support page, and details about third-party services are outlined in the Third-party Services Terms. It’s important to note that these pages may not represent the full spectrum of services and products provided or used by Equartis Technologies Pvt. Ltd.
The company reserves the right to change the price of any product, service, or their corresponding recurring, renewal, or setup fee in the event of substantial price fluctuations in any of the price formation factors. In case of such changes, Equartis Technologies Pvt. Ltd. will make reasonable efforts to notify clients at least 7 days in advance of their product’s due date and renewal through email and the company blog.
Equartis Technologies Pvt. Ltd. also retains the right to modify the terms of any promotion if there is a substantial price fluctuation related to the products involved in the promotion. Current service fees and available payment methods are listed on our website. Customers agree to pay the fees for the respective services indicated on the website at the time of order submission.
The company reserves the right to change fees and plans at any time without prior notification. Fee changes will be effective immediately and will apply to customers as of their next purchase or renewal. Customers acknowledge that all products will be renewed at the Renewal/Standard/Regular price listed on our website after the conclusion of the initial billing cycle/term. Promotional discounts are applicable only to the initial billing cycle/term, and all services will be renewed at the Renewal/Standard/Regular price listed on our website.
5. Service Activation
The terms Sign-up Price, Initial Price, Promotional Price, and Special Price apply exclusively to the first invoice and the initial term of the service. Renewal Price, Regular Price, and Standard Price are relevant for any subsequent renewal invoices after the initial term expires. Customers understand that special initial prices are applicable only for the first invoice, and regular renewal prices come into effect once the initial term concludes.
Equartis Technologies Pvt. Ltd. determines service prices based on various factors, including but not limited to infrastructure costs, labor costs for services involving human labor, and the prices of third-party services or products directly or indirectly related to Equartis Technologies Pvt. Ltd. services. A list of services involving human labor is available on our Support page, and details about third-party services are outlined in the Third-party Services Terms. It’s important to note that these pages may not represent the full spectrum of services and products provided or used by Equartis Technologies Pvt. Ltd.
The company reserves the right to change the price of any product, service, or their corresponding recurring, renewal, or setup fee in the event of substantial price fluctuations in any of the price formation factors. In case of such changes, Equartis Technologies Pvt. Ltd.will make reasonable efforts to notify clients at least 7 days in advance of their product’s due date and renewal through email and the company blog.
Equartis Technologies Pvt. Ltd. also retains the right to modify the terms of any promotion if there is a substantial price fluctuation related to the products involved in the promotion. Current service fees and available payment methods are listed on our website. Customers agree to pay the fees for the respective services indicated on the website at the time of order submission.
The company reserves the right to change fees and plans at any time without prior notification. Fee changes will be effective immediately and will apply to customers as of their next purchase or renewal. Customers acknowledge that all products will be renewed at the Renewal/Standard/Regular price listed on our website after the conclusion of the initial billing cycle/term. Promotional discounts are applicable only to the initial billing cycle/term, and all services will be renewed at the Renewal/Standard/Regular price listed on our website.
6. Uptime, Availability, and Compensation
Equartis Technologies Pvt. Ltd. commits to making Covered Services available with a Service Uptime of at least 98% (Service Uptime Warranty or SUW). If Equartis Technologies Pvt. Ltd. fails to meet the SUW, and the Customer satisfies the conditions outlined in this SLA, the Customer may qualify for Service Credits. Service Credits will be a percentage of the monthly invoices charged for a Covered Service Instance, known as the Service Credit Percentage, for the instance that experienced Service Downtime during the applicable month.
A 99% availability guarantee is provided for the Public Network, excluding scheduled or emergency maintenance. In case of network downtime, a 5% service credit per hour will be applied, up to 100% of the monthly fee for the affected service. Similarly, a 99% availability guarantee is extended to websites/servers, with a 5% service credit per hour of downtime, up to 100% of the monthly fee.
The total value of any Service Credit for a given month will not exceed 100% of the fees invoiced for the applicable Covered Service Instance in that month. The calculation of network availability relies on internal records of Equartis Technologies Pvt. Ltd. and third-party reports will not be accepted as evidence for compensation.
7. Limitation on Company Liability
Equartis Technologies Pvt. Ltd. disclaims liability for indirect, incidental, special, or consequential damages, including loss of profits or revenue resulting from product and service use by the customer or third parties, or any failure of the products and services. The company is not liable for loss or corruption of data, including data loss resulting from delays, nondeliveries, misdeliveries, service interruptions, network failure, server reclamation, server failure, operating system or software reloading, or negligence of Equartis Technologies Pvt. Ltd.
Customers are solely responsible for safeguarding, backing up, and archiving all data owned, controlled, or transmitted by them on Equartis Technologies Pvt. Ltd. network or servers. In no event shall Equartis Technologies Pvt. Ltd. aggregate liability for any claim under this agreement exceed the aggregate amount paid by the customer to Equartis Technologies Pvt. Ltd. in the billing cycle immediately preceding such claim. Equartis Technologies Pvt. Ltd. provides all products and services “as is,” without warranty of any kind, whether express or implied, and disclaims all implied warranties, including but not limited to merchantability or fitness for a particular purpose.
Resource Usage
1. Resource Availability
Shared hosting services do not provide dedicated resources such as CPU cycles, RAM, or dedicated software services. Virtual Private Servers (VPS) share underlying physical hardware, competing for CPU and memory. Dedicated Servers offer fully dedicated CPU cores. The customer must use services within resource usage quotas listed in product pricing tables and this agreement to ensure smooth operation and fairness among customers.
2. Disk and Traffic Usage
Disk space and traffic provided by the company must be used for hosting purposes. Storage of large, uncompressed media files or online backups beyond specified limits is prohibited. Unlimited Storage Plans may be subject to a Fair Usage Policy (FUP) imposed upon exceeding 50 GB in a billing cycle. The customer’s resource usage must not adversely affect global performance, cause service-related issues, delays in regular backups, or high I/O wait. The company reserves the right to request content removal or temporarily suspend access if resources are misused. The terms “unlimited” and “unmetered” are defined based on industry standards and average resource usage.
3. Mail Service Usage
VPS and Dedicated Server Usage:
No size limitations for VPS and Dedicated Server clients.Resource utilization should not compromise global service performance.
Shared Hosting Services:
- Allow up to 10 simultaneous IMAP/POP3 connections.Total email messages should not exceed 500 per hour.Messages exceeding this limit may be deferred and stored for later delivery based on service availability.Spam/unsolicited mailing activity or suspicion may result in temporary suspension.VPS or Dedicated hosting clients can request higher limits, subject to manual approval with proper justification.
4. CPU and Memory Usage
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Shared Hosting Usage:
Detailed up-to-date statistics provided for CPU and Memory usage via Hypweb cPanel.Constant resource utilization of 100% for any given hour is not allowed.Customers are responsible for maintaining their accounts and installed software to ensure optimal performance and resource availability for all users.
VPS and Dedicated Hosting Usage:
- Customers can utilize resources as appropriate, ensuring no adverse impact on other resources used by the Company and its customers.
5. MySQL and Other Database Engines Policy
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Shared Hosting:
Software and applications cannot utilize more than 30% of allocated resources.Databases on shared hosting are located on high-speed NVMe drives.Query executions longer than 1 second are considered slow.Shared hosting applications or databases cannot generate more than 1% of slow queries per day.
VPS and Dedicated Hosting:
- Customers can use resources appropriately, ensuring no impact on the performance or availability of other resources used by the Company and its customers.
Third-party Services
- Applies to all third-party services provided by Equartis Technologies Pvt. Ltd. services may include third-party software or services for improved user experience, functionality, features, or security/performance.Equartis Technologies Pvt. Ltd. reserves the right to discontinue support or provisioning of these services at any time, with or without notice.Prices for third-party services may change, and extra fees may be applied.The list may not include all extra or third-party services and software included in the hosting service.Example: cPanel/WHM – An online Linux-based web hosting control panel designed to simplify website and server administration.
Cancellation and Refunds
Payments and Renewal Policy
- The Company commits to fair and trustworthy resolution during any cancellation or refund request.If the service is no longer suitable or does not meet customer expectations, the Company will act in the customer’s best interest, following its Terms of Service and Terms of Use.
The Customer understands and agrees that their services with The Company will be billed on a recurring basis unless The Customer informs The Company that they want to cancel any or all of the provided services by submitting a Cancellation Request form in the Client Area. Equartis Technologies Pvt. Ltd. does not provide any money back guarantee for service renewals. It is the sole responsibility of The Customer to make sure that their payment information is kept up to date, as well as all invoices are paid on time or the service is canceled prior to the service due date. The Customer acknowledges that the Company is keeping a copy of the non-renewed shared hosting account for no more than 5 (five) calendar days after the due becomes effective. 5 (five) days after the due date, if the renewal payment is not submitted, any information or data in the account will be deleted, it includes the account, all of its backup copies, and any other information or data related to the account. In case the customer is using a Cloud VPS Hosting or Dedicated Server hosting package, all customer’s data might be permanently deleted within 24 hours after the due becomes effective if the renewal payment is not submitted. This includes all accounts on the Cloud VPS server or Dedicated Server, all of its backup copies, and any other information or data related to the account.
2. Service Cancellation by the Customer
All services that are provided by The Company can be canceled by The Customer. Only requests submitted through the Client Area are considered as valid and will be reviewed by The Company. The cancellation becomes effective in accordance with the time chosen by the Customer through the Cancellation process. After the cancellation request is submitted by the Customer, the Customer’s account will be suspended either immediately or at the end of the service billing period depending on the Customer’s choice during the cancellation process. The Customer acknowledges that the Company is keeping a copy of the canceled shared hosting account for no more than 5 (five) calendar days after the cancellation becomes effective. 5 (five) days after the cancellation becomes effective any information or data in the account will be deleted, it includes the canceled account, all of its backup copies, and any other information or data related to the account. In case the customer is using a Cloud VPS Hosting or Dedicated Server hosting package, all customer’s data might be permanently deleted within 24 hours after the cancellation. This includes all accounts on the Cloud VPS server or Dedicated Server, all of its backup copies, and any other information or data related to the account. After the cancellation becomes effective, the Company cannot be held in charge of loss of data due to suspension or termination.
3. Money-back Guarantee
The Company will refund the hosting fee paid by the customer if the cancellation request meets the following terms: The Customer’s cancellation request has become effective in less than: 30 days for Shared Hosting Accounts; 7 days for Virtual Private Servers (Cloud VPS) and Dedicated Servers (DS); after the date of the first payment for the account. The cancellations of a Shared hosting account, shared hosting upgrades, or extra services, where explicitly agreed, that become effective in more than 30 days after the first payment are not eligible for a refund. The cancellations of a Virtual Private Server (VPS) or Dedicated Server (DS), where explicitly agreed that become effective in more than 7 days after the first payment are not eligible for a refund. The money paid by the Customer for the hosting account(s) will be refunded, excluding the setup and processing fee paid during the signup process. Setup and processing fees paid upon signing up are not subject to refund. If a domain name is registered by the Customer during the initial hosting account order process, then the appropriate domain name registration fee will be withheld. In case of a refund, the domain name registration fee is always withheld, even if this fee was waived at the time of purchase considering, Domain Registration terms of service. In case of a refund, if a free domain name transfer service is provided as a part of the free domain registration/transfer offer, then the appropriate domain name transfer fee will be withheld. The domain transfer fee is always withheld, even if this fee was waived at the time of the purchase. Refunds can only be made to the original source of the payment. If a refund is due, but it is not possible due to failure, the only alternative we offer is supplying the correct amount of funds to the client’s Credit Balance. Possible reasons for a refund to fail, or be declined by the card issuer, would be if the original payment was processed with cards that are limited by their nature (Prepaid cards, Virtual Cards, Disposable cards, etc.) or the card account does not support refunds, is closed, or frozen due to fraudulent activities.
4. Chargeback and Disputes
If you believe there is an error on your billing or charges, you must immediately contact us in writing. We each agree to work together in good faith to resolve any billing disputes. If you initiate a chargeback or PayPal dispute based on this dispute, we may suspend the Service(s) until the dispute is resolved. To reactivate your Service(s), you must first pay all outstanding amount. In addition to all outstanding amount, there might be a chargeback fee associated with chargebacks and pre-arbitrations. The amount of the fee – and at what point in the process it is debited – is dependent on your case. Specific information on chargeback fees can be found in your billing ticket related to the chargeback case. If you’re unsure where to find those, contact us.
5. Service Cancellation by The Company
Any of the services that the Company offers may be canceled by the Company with no prior notice and with no refund in case that the Company finds out in good faith that the Customer’s use of the service violates the Terms of Use or the customer’s account is involved in illegal activity. The Company cannot be held in charge for loss of data if such a cancellation has been done. The Company may also cancel any of its services, if the Company determines in good faith that the service has become impractical or unfeasible for any technical, legal, loyalty, regulatory or other reason, by giving or without giving the Customer as much prior notice as reasonably practicable In case such an issue occurs the company reserves the right to temporarily suspend the service in an attempt to contact the Customer and assist in resolving the issue. If the issue is not resolved in up to 7 (seven) days for all shared hosting services and 3 days for all Cloud VPS and Dedicated Hosting services after the customer has been notified about the issue, the company reserves the right to terminate the service. The services used by the Customer may be canceled for any or no reason by the Company with a preceding 7 days notice. After the 7 day period the Customer’s Account will be ended, and the Customer will be provided with access to an archived backup copy of the Customer’s account content as of the termination date. These backup copies will be available for no more than 7 calendar days. After the expiration of the 7-day period for accessing the archived backup copy, all backup copies and any other information or data related to the account will be deleted from the Company’s servers. If the reason for service cancellation by the Company is different from violation of Terms of Use by the Customer, a prorated refund will be issued by the Company for all the months that the account is prepaid and will not be used by the Customer. The calculation of the amount of the refund will be made by multiplying the number of the unused months by the prepaid monthly price as it is for the Customer’s billing cycle. The Company will offer several options for receiving the refund; still, it is only the Customer’s responsibility to provide the information needed for receiving the refund. The Customer acknowledges that if the reason for service cancellation by the Company is a violation of Terms of Use by the Customer, a refund will not be issued by the Company.
Privacy Policy
The following Privacy Policy (Policy) is intended to describe to you how Equartis Technologies Pvt. Ltd.and its affiliates (Equartis Technologies Pvt. Ltd. we, our or us) collect, use, maintain and share information in connection with your use of our websites (including https://zhpb04hen2bjen9bw.nozkptibd934uoprspje9rfklzowmbg301y0r8.in/ ), services, and applications (collectively, the Services). It also describes the choices available to you regarding the use of, your access to, and otherwise take control of your personal data that we process. This Privacy Policy (the Privacy Policy) does not apply to information you, as a customer, may process when using our Services. Equartis Technologies Pvt. Ltd. cares about your privacy and is committed to developing long lasting relationships that are built on trust and would never intentionally violate that trust. For this reason, we collect and use personal data only as it might be needed for us to deliver to you our world-class products and services. We may collect and receive information about users of our Services (users, you, or your) from various sources, including: information you provide through your user account on the Services (your Account) if you sign up for the Services; your use of the Services; your Support Tickets, Live Chat or other support communication channels; from third-party websites, services, and partners. Your personal data includes information such as: Name Address Telephone number Date of birth Email address Other data collected that could directly or indirectly identify you. We recommend that you read this Privacy Policy in full to ensure you are fully informed. The security of your personal information is important to us. We follow generally accepted standards to protect the personal information submitted to us, both during transmission and once it is received. If at any time you have questions about our practices or any of your rights described below, you may reach our Data Protection Officer (DPO) and our dedicated team that supports this office by contacting us at support@hypweb.in. This inbox is actively monitored and managed so that we can deliver an experience that you can confidently trust.
1. INFORMATION WE COLLECT
Information You Provide In order for you to utilize our Services and other features of our Site, we will ask you for some of your personal data (e.g. contact information, name, etc.). The amount and type of information that we gather depends on the nature of the interaction. Account Registration. Account related information is collected in association with your use of our Service, such as account number, purchases, when products renew or expire, information requests, and customer service requests and notes or details explaining what you asked for and how we responded. When you sign up for an Account, we may ask for your contact information, including items such as name, company name, address, email address, and telephone number. In addition, to register a domain name, you may be asked to provide this information for the registrant, administrative contact, technical contact and billing contact of the domain name (collectively, Domain Name Registration Information), for submission to the appropriate domain registry or registration database. Payment Information. When you add your financial account information to your Account, that information is transmitted directly (in encrypted form) to our third-party payment processor. When transferring personal information a security icon will appear in your browser. We do not store your financial account information on our systems; however, we have access to, and may retain, subscriber information through our third-party payment processor. Communications. If you contact us directly, you may be required to give us additional information to assist us in resolving their questions, or to assist us in our business, such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide. The personal information we collect depends on the type of service, support, or sales inquiry. If any other additional personal information is requested from you, other than the needed information during the account registration process, the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide such. Information We Collect When You Use Our Services. Web server logs. As is true of most websites, we gather certain information automatically and store it in log files. In addition, when you use our Services, we may collect certain information automatically from your device. This information may include internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, clickstream data, landing page, and referring URL. We use this information gathered about you from our Site to help personalize search results, diagnose problems with our server, and to administer our Site. We also gather broad demographic information from this data to help us improve our Site and make your browsing and purchasing experience more enjoyable. This is not linked to any personally identifiable information, except as necessary to prevent fraud or abuse on our system. Cookies and Other Tracking Technologies. Like many companies, we use browser cookies on this web site. We send one or more cookies – a small file containing a string of characters – to your computer that uniquely identifies your browser. These cookies and similar technologies enable us to analyze trends, administer the Site, to track your browsing behavior, links clicked, items purchased, your device type, and to collect various data, including analytics. We may also automatically collect information about your use of features of our Services, about the functionality of our Services, frequency of visits, and other information related to your interactions with the Services. This allows us to provide you with more relevant product offerings, a better experience on our sites and mobile applications, and to collect, analyze and improve the performance of our Services. We may track your use across different websites and services. More specifically, we use different types of cookies for different purposes: (i) required cookies are necessary for our website to work properly, (ii) performance cookies allow us to analyze how Visitors use our website so we can measure and improve the performance of our website, (iii) functional cookies allow us to remember choices you may have made on our website, and (iv) advertising cookies are used to present ads that are relevant to your interests. We may utilize cookies to track referrals from internal and external affiliates, as well as advertising campaigns. You can control the use of cookies at the individual browser level. For more information on Cookie and Tracking as well as direct control over our website Cookies, you may review our Cookie Policy. Usage of our Services. When you use our Services, we may collect information about your engagement with and utilization of our Services, such as processor and memory usage, storage capacity, navigation of our Services, and system-level metrics. We use this data to operate the Services, maintain and improve the performance and utilization of the Services, develop new features, protect the security and safety of our Services and our customers, and provide customer support. We also use this data to develop aggregate analysis and business intelligence that enable us to operate, protect, make informed decisions, and report on the performance of our business. Customer Surveys. We may periodically conduct customer surveys. Participation in our customer surveys is voluntary. However, we encourage our users to participate in these surveys because they provide us with important information that helps us improve the types of services we offer and how we provide them to you. Your personal information, if provided, will remain confidential, even if the survey is conducted by a third party service provider on our behalf. Testimonials. You may provide us with a written or verbal endorsement of our Services in connection with your use of the Services (Endorsement). The Endorsement will be the actual first-hand account of your experience using our Services and we may, at our discretion, use the Endorsement to promote our Services in-person, in print, online, and all other media. We may also edit the Endorsement for brevity or other reasons, so long as it is consistent with your original Endorsement. In connection with our use of your Endorsement, you hereby agree that we may use your first name, last initial, home state, voice or likeness, and/or contact information in connection with its publication of the Endorsement. If, at any time, you want us to stop using your Endorsement, please contact us at support@hypweb.in. Social Media. Our website includes social media features (such as the Facebook Like button). These features may collect your IP address and which page you are visiting on our website, and may set a cookie to enable the feature to function properly. Social media features and widgets may be hosted by a third party or directly on our website. Your interactions with these features are governed by the privacy policy of the company providing the feature. Information We Receive from Third Parties. Third-Party Accounts. If you choose to link our Services to a third-party account, we will receive information about that account, such as your authentication token from the third-party account, to authorize linking. If you wish to limit the information available to us, you should visit the privacy settings of your third-party accounts to learn about your options. Third-Party Partners. We may also receive publicly available information about you from our third-party partners and combine it with data that we have about you. We do this to enhance our ability to serve you, to tailor our products and services to you, and to offer you opportunities to purchase products or services that we believe may be of interest to you. Information collected by our customers. Our customers may collect personal data in connection with the Services we provide to them. Equartis Technologies Pvt. Ltd. customers control the personal data they collect, and Equartis Technologies Pvt. Ltd. will not use or disclose that personal data except as authorized or directed by the customer in the course of our provision of the Services. If your personal data is controlled by one of our customers and you have concerns about the way that data is managed, please contact that customer directly.
2. HOW WE USE INFORMATION
We use Personal Data to conduct business, provide information and support for products and services, better understand your needs and interests, refine and develop our business, improve services, personalize communications and ensure a quality experience for users of the Website and Services. For example, we may use your information to: Provide, operate, and maintain our Services; Measure, analyze and improve our products and services, the effectiveness of our Website (and related websites)s, and our advertising and marketing; Understand and analyze how you use our Services and what products and services are most relevant to you; Develop new products, services, features, and functionality; Communicate, interact and build our relationship with you with you, either directly or through one of our partners, including for customer service; Communicate with you from time to time relevant promotions, important updates and other information about the services we provide; Help identify and communicate offers of products, programs and services that may be of interest to you; Personalize content and advertising; Follow up on survey answers. Equartis Technologies Pvt. Ltd. may also contact you to highlight the changes Equartis Technologies Pvt. Ltd. makes in response to your feedback.; Process your transactions; Detect and prevent fraud and abuse of our Services and systems; and For compliance purposes, including enforcing our Terms of Service, or other legal rights, or as may be required by applicable laws and regulations or requested by any judicial process or governmental agency.
3. HOW WE SHARE INFORMATION
We only share your personal data as necessary for any third party to provide the services as requested or as needed on our behalf. These third parties (and any subcontractors) are subject to strict data processing terms and conditions and are prohibited from utilizing, sharing or retaining your personal data for any purpose other than as they have been specifically contracted for (or without your consent). Vendors and Service Providers. We may share information with third-party vendors and service providers that provide services on our behalf, such as helping to provide our Services, for promotional and/or marketing purposes, and to provide you with information relevant to you such as product announcements, software updates, special offers, or other information. Aggregate Information. Where legally permissible, we may use and share information about users with our partners in aggregated or de-identified form that can’t reasonably be used to identify you. Targeted Advertising. We work with third-party advertising partners to show you ads based on your activities on our webpages, and other websites, and based on the products you currently own. These advertising partners may set and access their own cookies, pixel tags, and similar technologies on our Services, and they may otherwise collect or have access to information about such activities in order to provide you with advertising based upon your browsing activities and interests, and to measure advertising effectiveness Equartis Technologies Pvt. Ltd.may utilize third party platforms to provide web-based and email-based advertisements for Equartis Technologies Pvt. Ltd. services after a user has visited and left Equartis Technologies Pvt. Ltd. website. Equartis Technologies Pvt. Ltd.and its advertising partners comply with opt out signals provided either by a user’s web browser automatically, by a user manually opting-out of web-based advertisements at Client area – Personal Details – Privacy and Security section, or by a user clicking the unsubscribe link in any promotional email. Analytics. Equartis Technologies Pvt. Ltd. uses web analytics services to improve the usability and design of our customer experience. These tools place persistent cookies in your browser to identify you as a unique user the next time you visit our website. Each cookie cannot be used by anyone other than the service provider (ex: Google for Google Analytics). Google provides some additional privacy options regarding its Analytics cookies at support@hypweb.in. Business Transfers. Information may be disclosed and otherwise transferred to any potential acquirer, successor, or assignee as part of any proposed merger, acquisition, debt financing, sale of assets, or similar transaction, or in the event of insolvency, bankruptcy, or receivership in which information is transferred to one or more third parties as one of our business assets. As Required By Law and Similar Disclosures. We may also share information to (i) satisfy any applicable law, regulation, legal process, or governmental request; (ii) enforce this Privacy Policy and our Terms of Service, including investigation of potential violations hereof; (iii) detect, prevent, or otherwise address fraud, security, or technical issues; (iv) respond to your requests; or (v) protect our rights, property or safety, our users and the public. This includes exchanging information with other companies and organizations for fraud protection and spam/malware prevention. With Your Consent. We may share information with your consent
4. LEGAL BASIS FOR PROCESSING PERSONAL INFORMATION
Our legal basis for collecting and using the personal information described above will depend on the personal information concerned and the specific context in which we collect it. However, we will normally collect personal information from you only (i) where we need the personal information to perform a contract with you; (ii) where the processing is in our legitimate interests and not overridden by your rights; or (iii) where we have your consent to do so. We have a legitimate interest in operating our Services and communicating with you as necessary to provide these Services, for example when responding to your queries, improving our platform, undertaking marketing, or for the purposes of detecting or preventing illegal activities. In some cases, we may also have a legal obligation to collect personal information from you or may otherwise need the personal information to protect your vital interests or those of another person. If we ask you to provide personal information to comply with a legal requirement or to perform a contract with you, we will make this clear at the relevant time and advise you whether the provision of your personal information is mandatory or not (as well as of the possible consequences if you do not provide your personal information).
5. THIRD-PARTY SERVICES
You may access other third-party services through the Services, for example by clicking on links to those third-party services from within the Services. We are not responsible for the privacy policies and/or practices of these third-party services, and we encourage you to carefully review their privacy policie
6. SECURITY
Equartis Technologies Pvt. Ltd. is committed to protecting your information. To do so, we employ a variety of security technologies and measures designed to protect information from unauthorized disclosure, misuse, alteration or loss. The measures we use, including and not limited to: physical, electronic and managerial procedures to safeguard and secure the information we collect online, are designed to provide a level of security appropriate to the risk of processing your personal information. However, please bear in mind that the Internet cannot be guaranteed to be 100% secure.
7. DATA RETENTION
We retain personal information we collect from you where we have an ongoing legitimate legal or business need to do so (for example, to provide you with a service you have requested or to comply with applicable legal, tax, or accounting requirements). These might include retention periods: mandated by law, contract or similar obligations applicable to our business operations; for preserving, resolving, defending or enforcing our legal/contractual rights; or needed to maintain adequate and accurate business and financial records. In order for us to fulfil our terms of service, Equartis Technologies Pvt. Ltd. will retain personal data for at least 30 days after service cancellation request. Clients have the right to execute their Right To Be Forgotten via the Client area – Personal Details – Privacy and Security section. Upon receiving such request, personal data will be removed except such required to comply with applicable legal, tax, or accounting requirements.
8. ACCESS
To easily access, view, update, delete or port your personal data (where available), or to update your subscription preferences, please sign into your Account via your Client Area – Personal Details section. If you make a request to delete your personal data and that data is necessary for the products or services you have purchased, the request will be honored only to the extent it is no longer necessary for any Services purchased or required for our legitimate business purposes or legal or contractual record keeping requirements. If you terminate your Account, any public activity on your Account prior to deletion may remain stored on our servers and may remain accessible to the public. To protect your privacy and security, we may also take reasonable steps to verify your identity before updating or removing your information. The information you provide us may be archived or stored periodically by us according to backup processes conducted in the ordinary course of business for disaster recovery purposes. Your ability to access and correct your information may be temporarily limited where access and correction could: inhibit Equartis Technologies Pvt. Ltd.ability to comply with a legal obligation; Equartis Technologies Pvt. Ltd.ability to investigate, make or defend legal claims; result in disclosure of personal information about a third party; or result in breach of a contract or disclosure of trade secrets or other proprietary business information belonging to Equartis Technologies Pvt. Ltd. or a third party.
9. YOUR DATA PROTECTION RIGHTS UNDER THE GENERAL DATA PROTECTION REGULATION (GDPR)
If you are a resident of the EEA, you have the following data protection rights: A right of access to a copy of the information comprised in their personal data; Equartis Technologies Pvt. Ltd. clients can access and edit their profile personal information via their Client Area – Personal details section. In addition, you can request a copy of the information via the Subject Access Request section in your Client Area – Privacy and Security – Subject Access Request. In addition, you can object to the processing of your personal information, ask us to restrict the processing of your personal information, or request portability of your personal information. Again, you can exercise these rights by emailing support@hypweb.in. A right to prevent processing for direct marketing; You can withdraw your consent from having your personal data used for marketing purposes via your Client Area – Privacy and Security – Privacy Settings. You can also exercise this right by clicking on the Unsubscribe or opt-out link in the marketing emails we send you. Similarly, if we have collected and process your personal information with your consent, then you can withdraw your consent at any time. Withdrawing your consent will not affect the lawfulness of any processing we conducted prior to your withdrawal, nor will it affect the processing of your personal information conducted in reliance on lawful processing grounds other than consent. You have the right to complain to a data protection authority about our collection and use of your personal information. For more information, please contact your local data protection authority. We respond to all requests we receive from individuals wishing to exercise their data protection rights in accordance with applicable data protection laws. You have the right to withdraw your consent for these Privacy and Security policies in any time via your client area – Personal Details – Privacy and Security. In case you withdraw your consent from these points we will not be able to continue providing any type of service and you have the right to discontinue your service or/and proceed with your Right To Be Forgotten. Upon executing your Right to be Forgotten you understand and agree that: your client area and personal details will be permanently removed your hosting accounts and services will be cancelled and terminated all your files, databases, email accounts and any other type of data hosted on your hosting account will be permanently removed your invoices and billing data will be no longer accessible your payment and credit card information will be permanently deleted your support tickets and any information included in them will be permanently removed.
10. YOUR CHOICES
You can use some of the features of the Services without registering, thereby limiting the type of information that we collect. You may unsubscribe from receiving certain promotional emails from us. If you wish to do so, simply follow the instructions found at the end of the email. Even if you unsubscribe, we may still contact you for informational, transactional, account-related, or similar purposes. Many browsers have an option for disabling cookies, which may prevent your browser from accepting new cookies or enable selective use of cookies. Please note that, if you choose not to accept cookies, some features and the personalization of our Services may no longer work for you. You will continue to receive advertising material but it will not be tailored to your interests.
11. AGE RESTRICTIONS
Our Services are available for purchase only for those over the age of 13. Our Services are not targeted to, intended to be consumed by or designed to entice individuals under the age of 13. Equartis Technologies Pvt. Ltd.does not intentionally collect information from children under the age of 13, and children under 13 are prohibited from using our Services. If Equartis Technologies Pvt. Ltd.becomes aware that personal information from a child under the age of 13 has been collected, Equartis Technologies Pvt. Ltd. will use all reasonable efforts to delete such information from its database. If you know of or have reason to believe anyone under the age of 13 has provided us with any personal data, please contact us.
12. CHANGES TO THIS PRIVACY POLICY
We reserve the right to modify this Privacy Policy at any time. If we decide to change our Privacy Policy, we will post those changes to this Privacy Policy and any other places we deem appropriate, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. If we make material changes to this Privacy Policy, we will notify you here, by email, or by means of a notice on our terms of service page. We encourage you to periodically review this page for the latest information on our privacy practices.
13. INTERNATIONAL DATA TRANSFERS
Equartis Technologies Pvt. Ltd. operates globally as a business. We may transfer personal information to countries other than the country in which the data was originally collected. These countries may not have the same data protection laws as the country in which you initially provided the information. When we transfer your personal information to other countries, we will protect that information as described in this Privacy Policy. Contact Us In case you need additional information related to these Privacy Policy, please feel free to email us at support@hypweb.in. We will respond to all requests, inquiries or concerns within thirty (30) days. The data controller of your personal information is Equartis Technologies Pvt. Ltd.
Acceptable Use Policy
Acceptable Use Policy (AUP)
By using any service provided by Equartis Technologies Pvt. Ltd. (we, us, our) you agree with us on the PROHIBITED CONTENT AND ACTIVITIES list provided below, containing but not limited to: Hosting of any material in violation of any Country, Federal, State or Local regulation; Websites dedicated to the discussion of hacking activities or the distribution of hacking, cracking, phreaking, and other similar tools; Usage of Equartis Technologies Pvt. Ltd.network to access any device, system, service, or network without the owner’s consent; Infringing any type of copyright, trademark, patent, or other proprietary rights of any party; The usage of mining scripts and the action of mining a cryptocurrency. This includes but is not limited to individual, collective (pools), or cloud mining of any digital currency; Collecting or using email addresses, screen names or other personal identifiers in any capacity, without the consent of the person identified; Impersonating another person or entity regardless of the means and goals; Spamming and Mail Bombing; Spamdexing (also known as search engine poisoning, black-hat search engine optimization); Hosting Proxy or traffic relaying related software; Hosting BitTorrent related software, Warez, etc.; Declare or support the notion of hatred for particular social, ethnical, religious or other group; Host, advertise or transmit Trojan Horses, Worms, Ransomware, Spyware, Adware, Scareware, or any other malicious software or program; Advertising Money Making Schemes, Multi-level Marketing (MLM), Cryptocurrency Giveaways, Fake Guru Scams or other similar activities and events; Hosting, advertising and spreading of fake news, misleading, untruthful or inaccurate information with or without knowledge of the actual source being manufactured; Any type of data that is unlawful, abusive, threatening, harassing, or defamatory; Obscene adult content, child abuse, unlawful harassment, and misconduct of any sort; Advertise, encourage or support the use and/or sale of any non-prescription, prescription pharmaceutical substances, recreational (legal and illegal) drugs, including, but not limited to, items used to manufacture controlled substances and/or drug paraphernalia without permission by the local government or other authority and without the ownership of the appropriate documentation that legalizes such facilitation; Promote, encourage or give any kind of support to violence in any capacity, and terrorism. Note: some or all of the items listed in the AUP can also be found in other parts of our TOS with more or less details and explanation regarding them and the actions we take against them. Integral prohibited activities which have not been listed here may also be listed elsewhere in our TOS. For all issues related to the use of the services not settled by this AUP, the provisions of the TOS shall apply. If your use of the Services results in violation of this AUP, we may take immediate corrective action without prior warning, including deletion of content or Service suspension. Repeated violations of the AUP will result in termination of the Agreement with no refund. Equartis Technologies Pvt. Ltd. shall not be liable for any loss or damage arising from our measures taken against actions causing harm to Equartis Technologies Pvt. Ltd. other Equartis Technologies Pvt. Ltd. customers or any third party. Any violation of our AUP should be reported to us at support@hypweb.in.
